Orders placed on Monday, Tuesday or Wednesday by 12pm PST will be processed for shipping in 1-2 business days. Orders submitted Wednesday after 12pm PST through Sunday will be processed on Monday for shipping within 1-2 business days. All processing days and times are not guaranteed, but we do the best we can to process and ship in a timely manner.

Transit time for your order is the time our shipping provider takes to deliver your package. It is NOT our processing time. Please verify your shipping address at checkout. We are unable to accommodate order changes or cancellations.

PRODUCTS ARE NOT GUARANTEED TO ARRIVE FROZEN!

By placing an order you are agreeing to our no refund/exchange policy.

Orders placed directly through the Green Juju website are intended for personal use by the purchaser and their pets and may not be purchased for resale.

Green Juju products are also available through our network of approved distributors and independent pet retailers. If you are an independent pet retailer interested in carrying Green Juju products, please reach out to your distributor.

We reserve the right to limit or cancel website orders that appear to be intended for resale.