Frequently Asked Questions
Everything everyone has asked us (and more!)
We believe curious, conscientious pet parents are the best kindāand weāre here to support you every step of the way.
Below are answers to the questions we get asked the most. Still have a question we havenāt answered? Reach out to usĀ here.
Frozen & Freeze-Dried Raw Diet
Three things:
- We use primarily organ meat.Ā Instead of traditional muscle meat, we use heart, which is incredibly nutrient-dense. It supports your petās heart, liver, and kidney health by delivering the exact nutrients those organs need.
- No synthetic vitamins or minerals.Ā We meet nutritional needs using real, nutrient-rich ingredientsājust a touch of leafy greens and kelp to round out Vitamin K1 and iodine.
No fish oil.Fish oil can trigger sensitivities in some pets. Thanks to our sourcingāgrass-fed, pasture-raised, and wild-caught proteinsāour food naturally has a healthy omega 3:6 ratio.
Weāve swapped traditional muscle meat for heart, which is still meatābut better. Itās more nutrient-dense and supports long-term health.
We understand the concern, but thereās no scientific proof that higher organ meat causes digestive problems. After an AAFCO feeding trial and over two years on the market, weāre happy to report that our food has proven excellent digestibility and functionality results!
You donāt need toāour food already has a balanced omega profile. But if your pet does well with fish or algae oil, feel free to add it for extra support!
That depends on your dogās size, age, and activity level. Use our feeding calculators as a starting point for frozen and freeze-dried diets as a starting point, and adjust as needed.
We recommend serving it raw. Our recipes are formulated to be complete and balanced in their raw state, and cooking can deplete sensitive nutrients. For best results, serve it as nature intended.
Yes! Our food is formulated for dogs of all ages, including large-breed puppies. The simplest way to figure out how much to feed growing puppies is to base their portion on their expected adult weightāor double the amount for their current weight and adjust as they grow.
Yes. We recommend feeding up to double the normal amount during pregnancy to support mama and pups.
Yes, we meet or exceed the AAFCO nutrient recommendations for large breed puppies. Feel free to reach out to us for a full list of nutrient breakdowns.Ā
Approximately 8.3 cups per bag.
You can, but for large breeds, our frozen food is a more cost-effective option. Freeze-dried is great for convenience, but may be less budget-friendly for big eaters.
Freeze-Dried:
- Bison: 8.82%
- Beef: 8.80%
- Pork: 8.52%
- Lamb: 4.02%
- Goat: 8.71%
- Rabbit with Duck Liver: 9.22%
Frozen:
- Beef: 1.34%
- Pork: 0.96%
- Lamb: 1.34%
- Goat: 2.72%
- Rabbit with Duck Liver: 2.6%
Nope. All the copper comes from whole food sourcesāno synthetics.
Our food contains naturally occurring copper, which is better utilized by the body than synthetic forms. According to holistic vet Dr. Katie Woodley:
āThere has never been a scientific correlation between naturally occurring copper and negative outcomes. For most pets, itās safe, essential, and well-processed by the body.ā
Yes! All of our diets are complete and balanced for both cats and dogs.
Same Recipes. Updated Labels.
You may have noticed that our Complete & Balanced Diets no longer say āfor dogs and catsā on the package. We want to reassure you thatĀ nothing about the recipes, ingredients, sourcing, or quality has changed.
This labeling update reflects evolving regulatory requirements around how complete and balanced pet foods are classified and labeled by species. Moving forward, Green Juju will be labeling and marketing these diets for dogs only.
For our longtime cat customers:Ā We know many of you have been feeding these recipes to your cats and may be wondering what this change means. While the recipes themselves have not changed, these products will now be labeled and marketed as complete and balanced diets for dogs only.Ā Green Juju is no longer making a complete and balanced nutritional claim for cats or recommending these products as a complete diet for cats.Ā If you are currently feeding one of these recipes to your cat, we recommend talking with your veterinarian about the best diet for your catās individual nutritional needs.
The food inside is still the thoughtfully sourced, whole-food nutrition youāve come to know and trust from Green Juju.
Same recipes. Same ingredients. Same Green Juju quality. Just updated labels.
Same Recipes. Updated Labels.
You may have noticed that our Complete & Balanced Diets no longer say āfor dogs and catsā on the package. We want to reassure you thatĀ nothing about the recipes, ingredients, sourcing, or quality has changed.
This labeling update reflects evolving regulatory requirements around how complete and balanced pet foods are classified and labeled by species. Moving forward, Green Juju will be labeling and marketing these diets for dogs only.
For our longtime cat customers:Ā We know many of you have been feeding these recipes to your cats and may be wondering what this change means. While the recipes themselves have not changed, these products will now be labeled and marketed as complete and balanced diets for dogs only.Ā Green Juju is no longer making a complete and balanced nutritional claim for cats or recommending these products as a complete diet for cats.Ā If you are currently feeding one of these recipes to your cat, we recommend talking with your veterinarian about the best diet for your catās individual nutritional needs.
The food inside is still the thoughtfully sourced, whole-food nutrition youāve come to know and trust from Green Juju.
Same recipes. Same ingredients. Same Green Juju quality. Just updated labels.
Up to 3 months if stored sealed in a cool, dry place.
Frozen food is good for 2-3 days once thawed in the fridge. It can stay frozen in the freezer for a year, or the expiration date on the bag.Ā
That rule is typically based on concerns about vitamin A or D toxicity. But when vitamins A, D, and K2 occur naturally, they help metabolize, balance, and support each other, preventing toxicity. Our short ingredient list reflects how nutrient-dense organs like heart, liver, and kidney truly are.
We use mixed tocopherols derived from foodānon-GMO and naturally sourced. Itās gentle and well-tolerated, even by sensitive pets.
Not at all. Quick-freezing locks in nutrients and pushes out moisture, creating ice crystals. Itās actually a sign of freshness.
Whole Food Supplements
Yes! Portion into smaller containers or use an ice cube tray for easy refreezing.
Not at all! We say any amount is better than none. This is real whole food, so your petās body will use what it needs and safely get rid of the rest!The best indicator of finding the right amount for your pup will be based on the consistency of their stool.
Rotation is ideal! Each blend contains different plant ingredients. Rotate all four and youāll be feeding them 24 different plants in a monthāgreat for microbiome diversity!Ā
If you are dealing with cancer or yeast and need a low-carb diet, Baileyās Blend, Just Greens, Vitality Blend are below 3% net carb. The Golden Blend is less than 6% net carb.Ā
The last consideration is the protein. Just Greens has bison bone broth, Baileyās Blend has turkey bone broth, Vitality Blend has venison bone broth, and Golden Blend has duck bone broth.Ā
We also have the Just Greens Freeze Dried which does not have a bone broth at all to support pets with protein sensitivities.
Just Greens, Vitality Blend, Golden Blend and Baileyās Blend*
5-7 days in the fridgeĀ
Bison, Duck and Venison bone broths
5-7 days in the fridgeĀ
Luaās Golden Paste and Bamās Beets
30 days in the fridge
Mushroom Probiotic
30 days in the fridge
Raw Goatās Milk
14 days in the fridge
Frozen
3 days in the fridge once thawed
Freeze-Dried
3 days in the fridge once rehydrated
Heads Up! Baileyās Blend and Vitality Blend will ferment itself after 8 days in the fridge. Once fermented, it can last up to 22 days. Must transfer to a glass container as the paper will degrade after 5-7 days.
Not to worry! Itās non-toxic ā we use OxyFree brand. Just monitor your dogs water intake, and if needed, contact your vet or the ASPCA for more information.
Variations in color and texture are totally normal! We use real, whole food in small batchesāand that means beautiful, natural variation.
Yes! It naturally contains 3000+ strains of probiotics. We donāt list them on the label because they vary by season and dietājust like nature intended.
Mushroom brothĀ is cooked at high temperatures and/or pressure to release nutrients into the broth.
Mushroom probiotic is raw and fermented, keeping the full spectrum of nutrients, enzymes, and probiotics intact.We soak mushrooms in water and sea salt, causing naturally existing probiotics and yeast to grow and eat the mushroom's carbohydrate content, releasing the mushroom nutrients as the bacteria metabolize them. This process allows us to keep everything in a raw food state, enhancing all the bacteria and nutrient properties.
Quality Sourcing
- Beef - Grass-fed from the Pacific Northwest
- Bison - Grass-fed from Colorado and Wyoming
- Pork - Pasture-raised from the Pacific Northwest
- Goat - Wild-harvested from Australia
- Lamb - Grass-fed from Australia
- Rabbit - Free range in open barns from Spain
- Duck - Free-range with outdoor access from California
Because not all animals are meant to eat grass! We source to meet each speciesā natural diet, like pasture-raised pigs who thrive with some grains.
Food Safety
Yes! HPP safely eliminates pathogens while preserving the raw state of the food.
Any product with ground meat: Thatās our Whole Food Bites, frozen and freeze-dried Raw Diet Recipes. Trainers and supplements are not HPPād.
180 seconds at 87,000 PSIāno heat applied.
Yes. Enzymes and microflora remain intact, and digestibility is unaffected. HPP helps us ensure safety without compromising quality.To learn more about the process, check out this video.
Nope! The food is double ground, and exposure to oxygen can cause browning. Itās purely cosmetic with no compromise in quality.
Shipping & Returns
Yes! We offer free shipping on frozen or frozen & freeze-dried mixed orders over $200 in the U.S.
If you only need freeze-dried products, you get free shipping on orders over $100 in the U.S.
Contiguous U.S.Ā
- $15 shipping for non-frozen orders.
- $40 shipping for frozen
- $40 shipping for mixed frozen & non-frozen items
Alaska and Hawaii
- $24.99 shipping for freeze-dried orders, $250 order minimum
Unfortunately we are not able to ship Frozen items Alaska & Hawaii.
- Freeze-dried foodĀ ships via ground shipping and typically arrives within 2ā3 days.
- Frozen foodĀ ships early in the week via ground shipping and typically arrives within 2ā3Ā days. Please note products are not guaranteed to arrive frozen.
Frozen:Ā In an eco-cooler with dry ice (or styrofoam for very large orders).
Freeze-dried: In standard boxes.
Our online orders are FINAL SALE and not eligible for exchange or return.
