Frequently Asked Questions

Three things:

1. We use primarily organ meat. Instead of traditional muscle meat, we use heart, which is incredibly nutrient-dense. It supports your pet’s heart, liver, and kidney health by delivering the exact nutrients those organs need.
   
2. No synthetic vitamins or minerals. We meet nutritional needs using real, nutrient-rich ingredients—just a touch of leafy greens and kelp to round out Vitamin K1 and iodine.
   

No fish oil.Fish oil can trigger sensitivities in some pets. Thanks to our sourcing—grass-fed, pasture-raised, and wild-caught proteins—our food naturally has a healthy omega 3:6 ratio.

We’ve swapped traditional muscle meat for heart, which is still meat—but better. It’s more nutrient-dense and supports long-term health.

We understand the concern, but there’s no scientific proof that higher organ meat causes digestive problems. After an AAFCO feeding trial and over two years on the market, we’re happy to report that our food has proven excellent digestibility and functionality results!

You don’t need to—our food already has a balanced omega profile. But if your pet does well with fish or algae oil, feel free to add it for extra support!

That depends on your dog’s size, age, and activity level. Use our feeding calculators as a starting point for frozen and freeze-dried diets as a starting point, and adjust as needed.

View Frozen Feeding Calculator

View Freeze-Dried Calculator

We recommend serving it raw. Our recipes are formulated to be complete and balanced in their raw state, and cooking can deplete sensitive nutrients. For best results, serve it as nature intended.

Yes! Our food is formulated for dogs of all ages, including large-breed puppies. The simplest way to figure out how much to feed growing puppies is to base their portion on their expected adult weight—or double the amount for their current weight and adjust as they grow.

Yes. We recommend feeding up to double the normal amount during pregnancy to support mama and pups.

Yes, we meet or exceed the AAFCO nutrient recommendations for large breed puppies. Feel free to reach out to us for a full list of nutrient breakdowns. 

Approximately 8.3 cups per bag.

You can, but for large breeds, our frozen food is a more cost-effective option. Freeze-dried is great for convenience, but may be less budget-friendly for big eaters.

Freeze-Dried:

• Bison: 8.82%
• Beef: 8.80%
• Pork: 8.52%
• Lamb: 4.02%
• Goat: 8.71%
• Rabbit with Duck Liver: 9.22%

Frozen:

• Beef: 1.34%
• Pork: 0.96%
• Lamb: 1.34%
• Goat: 2.72%
• Rabbit with Duck Liver: 2.6%

Nope. All the copper comes from whole food sources—no synthetics.

Our food contains naturally occurring copper, which is better utilized by the body than synthetic forms. According to holistic vet Dr. Katie Woodley:

“There has never been a scientific correlation between naturally occurring copper and negative outcomes. For most pets, it’s safe, essential, and well-processed by the body.”

Yes! All of our diets are complete and balanced for both cats and dogs.

FREEZE-DRIED:

5 pounds - 1.12 oz - 8/10 cup - (150 calories)

10 pounds - 1.87 oz  - 1 cup - (250 calories)

15 pounds - 2.63 oz - 1.5 cups - (350 calories)

20 pounds - 3.38 oz - 2.25 cups - (450 calories)

FROZEN:

5 pounds - 4 oz - (150 calories)

10 pounds - 6.75 oz (250 calories)

15 pounds - 9.5 oz - (350 calories)

20 pounds - 12 oz - (450 calories)

When we launched, retailers preferred separate food lines for cats and dogs. As a small company, we started with dogs—but many of our customers feed it to both, with happy results! Keep an eye out for future packaging updates.

Up to 3 months if stored sealed in a cool, dry place.

Frozen food is good for 2-3 days once thawed in the fridge. It can stay frozen in the freezer for a year, or the expiration date on the bag. 

That rule is typically based on concerns about vitamin A or D toxicity. But when vitamins A, D, and K2 occur naturally, they help metabolize, balance, and support each other, preventing toxicity. Our short ingredient list reflects how nutrient-dense organs like heart, liver, and kidney truly are.

We use mixed tocopherols derived from food—non-GMO and naturally sourced. It’s gentle and well-tolerated, even by sensitive pets.

Not at all. Quick-freezing locks in nutrients and pushes out moisture, creating ice crystals. It’s actually a sign of freshness.

Yes! Portion into smaller containers or use an ice cube tray for easy refreezing.

Not at all! We say any amount is better than none. This is real whole food, so your pet’s body will use what it needs and safely get rid of the rest!The best indicator of finding the right amount for your pup will be based on the consistency of their stool.

Rotation is ideal! Each blend contains different plant ingredients. Rotate all four and you’ll be feeding them 24 different plants in a month—great for microbiome diversity! 

If you are dealing with cancer or yeast and need a low-carb diet, Bailey’s Blend, Just Greens, Vitality Blend are below 3% net carb. The Golden Blend is less than 6% net carb. 

The last consideration is the protein. Just Greens has bison bone broth, Bailey’s Blend has turkey bone broth, Vitality Blend has venison bone broth, and Golden Blend has duck bone broth. 

We also have the Just Greens Freeze Dried which does not have a bone broth at all to support pets with protein sensitivities.

Just Greens, Vitality Blend, Golden Blend and Bailey’s Blend*
5-7 days in the fridge 

Bison, Duck and Venison bone broths
5-7 days in the fridge 

Lua’s Golden Paste and Bam’s Beets
30 days in the fridge

Mushroom Probiotic
30 days in the fridge

Raw Goat’s Milk
14 days in the fridge

Frozen
3 days in the fridge once thawed

Freeze-Dried
3 days in the fridge once rehydrated

Heads Up! Bailey’s Blend and Vitality Blend will ferment itself after 8 days in the fridge. Once fermented, it can last up to 22 days. Must transfer to a glass container as the paper will degrade after 5-7 days.

Not to worry! It’s non-toxic – we use OxyFree brand. Just monitor your dogs water intake, and if needed, contact your vet or the ASPCA for more information.

Variations in color and texture are totally normal! We use real, whole food in small batches—and that means beautiful, natural variation.

Yes! It naturally contains 3000+ strains of probiotics. We don’t list them on the label because they vary by season and diet—just like nature intended.

Mushroom broth is cooked at high temperatures and/or pressure to release nutrients into the broth.

Mushroom probiotic is raw and fermented, keeping the full spectrum of nutrients, enzymes, and probiotics intact.We soak mushrooms in water and sea salt, causing naturally existing probiotics and yeast to grow and eat the mushroom's carbohydrate content, releasing the mushroom nutrients as the bacteria metabolize them. This process allows us to keep everything in a raw food state, enhancing all the bacteria and nutrient properties.

• Beef - Grass-fed from the Pacific Northwest
• Bison - Grass-fed from Colorado and Wyoming
• Pork - Pasture-raised from the Pacific Northwest
• Goat - Wild-harvested from Australia
• Lamb - Grass-fed from Australia
• Rabbit - Free range in open barns from Spain
• Duck - Free-range with outdoor access from California

Because not all animals are meant to eat grass! We source to meet each species’ natural diet, like pasture-raised pigs who thrive with some grains.

Yes! HPP safely eliminates pathogens while preserving the raw state of the food.

Any product with ground meat: That’s our Whole Food Bites, frozen and freeze-dried Raw Diet Recipes. Trainers and supplements are not HPP’d.

180 seconds at 87,000 PSI—no heat applied.

Yes. Enzymes and microflora remain intact, and digestibility is unaffected. HPP helps us ensure safety without compromising quality.To learn more about the process, check out this video.

Nope! The food is double ground, and exposure to oxygen can cause browning. It’s purely cosmetic with no compromise in quality.

No—we keep pricing transparent and don’t hide shipping costs in product prices. This also helps us support our retail partners, instead of competing with them.

Contiguous U.S. 

• $14.99 shipping for freeze-dried orders.
• $24.99 shipping for frozen orders over $150
• $44.00 shipping for frozen orders under $150

Alaska and Hawaii

• $24.99 shipping for freeze-dried orders, $250 order minimum

Unfortunately, we are unable to ship frozen products to Alaska and Hawaii at this time.

Freeze-dried orders arrive in 2–3 days. Frozen ships early in the week via 2-day air or ground to avoid weekend delays. You’ll receive a tracking number via email when your order ships.

Frozen: In an eco-cooler with dry ice (or styrofoam for very large orders).

Freeze-dried: In standard boxes.

Our online orders are FINAL SALE and not eligible for exchange or return.